Question 1

Does my Southern Illinois Eats expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Southern Illinois Eats balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Southern Illinois Eats or in the email you received or on your printed card.

Question 4

Can I use the same Southern Illinois Eats at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Southern Illinois Eats location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Southern Illinois Eats work anywhere?

Accepted Answer

The card can only be used at participating Southern Illinois Eats businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Southern Illinois Eats is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Southern Illinois Eats location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Southern Illinois Eats for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Southern Illinois Eats redeemed?

Accepted Answer

Save your Southern Illinois Eats to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Southern Illinois Eats is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Southern Illinois Eats?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Southern Illinois Eats, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Southern Illinois Eats code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Bake Me Happy Food, Co gift card balance here?

Accepted Answer

If you have a Southern Illinois Eats Card that you used or plan to use at Bake Me Happy Food, Co, you can check your balance on this page. Enter the 16-digit card number from your Southern Illinois Eats Card email or printout. The Southern Illinois Eats Card is accepted at Bake Me Happy Food, Co and over 30 other local businesses in Herrin.

Question 13

Can I check my Dave's Bagels  gift card balance here?

Accepted Answer

If you have a Southern Illinois Eats Card that you used or plan to use at Dave's Bagels , you can check your balance on this page. Enter the 16-digit card number from your Southern Illinois Eats Card email or printout. The Southern Illinois Eats Card is accepted at Dave's Bagels  and over 30 other local businesses in Herrin.

Question 14

Can I check my Flyway Family Farm LLC gift card balance here?

Accepted Answer

If you have a Southern Illinois Eats Card that you used or plan to use at Flyway Family Farm LLC, you can check your balance on this page. Enter the 16-digit card number from your Southern Illinois Eats Card email or printout. The Southern Illinois Eats Card is accepted at Flyway Family Farm LLC and over 30 other local businesses in Herrin.

Question 15

Can I check my Route 51 Brewing Company gift card balance here?

Accepted Answer

If you have a Southern Illinois Eats Card that you used or plan to use at Route 51 Brewing Company, you can check your balance on this page. Enter the 16-digit card number from your Southern Illinois Eats Card email or printout. The Southern Illinois Eats Card is accepted at Route 51 Brewing Company and over 30 other local businesses in Herrin.

Question 16

Can I check my The Printing Plant gift card balance here?

Accepted Answer

If you have a Southern Illinois Eats Card that you used or plan to use at The Printing Plant, you can check your balance on this page. Enter the 16-digit card number from your Southern Illinois Eats Card email or printout. The Southern Illinois Eats Card is accepted at The Printing Plant and over 30 other local businesses in Herrin.

Question 17

Can I check my Venenzi Wood Fired Pizza gift card balance here?

Accepted Answer

If you have a Southern Illinois Eats Card that you used or plan to use at Venenzi Wood Fired Pizza, you can check your balance on this page. Enter the 16-digit card number from your Southern Illinois Eats Card email or printout. The Southern Illinois Eats Card is accepted at Venenzi Wood Fired Pizza and over 30 other local businesses in Herrin.

Question 18

Can I check my Big Blues Que gift card balance here?

Accepted Answer

If you have a Southern Illinois Eats Card that you used or plan to use at Big Blues Que, you can check your balance on this page. Enter the 16-digit card number from your Southern Illinois Eats Card email or printout. The Southern Illinois Eats Card is accepted at Big Blues Que and over 30 other local businesses in Herrin.

Question 19

Can I check my Blazing Trails Texas BBQ gift card balance here?

Accepted Answer

If you have a Southern Illinois Eats Card that you used or plan to use at Blazing Trails Texas BBQ, you can check your balance on this page. Enter the 16-digit card number from your Southern Illinois Eats Card email or printout. The Southern Illinois Eats Card is accepted at Blazing Trails Texas BBQ and over 30 other local businesses in Herrin.

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